Open University
Refund Policy
Refund process
Refunds are not automatic. All refunds are subject to a $10 processing fee. Refunds are also subject to application to other financial obligations owed the university. Refunds take a minimum of two weeks to process and will be mailed.
- Drop before the first day of the term.
- If you have received a scholarship, you will be responsible for re-paying the full amount of the scholarship.
- If a class is canceled, students will be dropped and a full refund will be allowed.
- If you have received a scholarship, you will be responsible for re-paying the full amount of the scholarship.
- Campus fees and health clinic fees are non-refundable unless the class is canceled or you complete the drop process prior to the first day of the term.
How to apply for a refund
CSUMB Degree Seeking and Certificate students who have access to OASIS:
- Request a refund by submitting this online form.
- If you would like to receive a refund through direct deposit, request the refund (above) AND sign up for eRefunds.
The length of your course and the date that you drop your course determines the refund percentage. Select the length of your course below and view the Refund Rules.
Important Notes:
- All days are calendar days, NOT business days
Drop prior to the first day of the term to receive a full refund.
- 1st day of the term = no refund
Drop prior to the first day of the term to receive a full refund, less $10 processing fee
- 1st day of the term = 60%
- 2nd day = 40%
- 3rd day = no refund
Drop prior to the first day of the term to receive a full refund, less $10 processing fee
- 1st day of term = 75%
- 2nd day = 70%
- 3rd day = 67%
- 4th day = 63%
- 5th day = 59%
- 6th day = 55%
- 7th day = no refund
Drop prior to the first day of the term to receive a full refund, less $10 processing fee
- 1st day of the term = 75%
- 2nd day = 70%
- 3rd day = 68%
- 4th day = 67%
- 5th day = 65%
- 6th day = 63%
- 7th day = 62%
- 8th day = 60%
- 9th day = 58%
- 10th day = 57%
- 11th day = 55%
- 12th day = no refund
Other student refunds
For all other students who are owed a refund, send an email to student_receivables@csumb.edu.
If you are unsure if you are due a refund, contact the Extended Education office at extended@csumb.edu or 831-582-4500.