Disability-Related Complaints
CSUMB, in collaboration with Student Disability and Accessibility Center (SDAC), strives to create a campus that is inclusive and accessible to all eligible students. The following are resources for students, student employees, and applicants to the university for access and accommodation inquiries, feedback or complaints related to disability access.
Please see below for information on each of the following departments:
- Admissions
- Housing
- Employment
- Parking/Transportation
- Building Access
- Student Disability and Accessibility Center (SDAC)
- Federal Agencies
If you feel that your disability-related needs are not being met by any CSUMB department, please complete an Access Issue Feedback Form. SDAC will contact you within 3 business days after receipt.
If you have encountered an accessibility issue on campus, you may report this to SDAC@csumb.edu
To process an inquiry or complaint regarding an Admissions decision, please click on this link and follow the steps and deadlines: https://csumb.edu/admissions/appeals-process
Inquiries concerning compliance with Admission’s procedures may be presented to the Admissions Director at:
admissionsappeals@csumb.edu
(831) 582-3738
Student Services, 100 Campus Center, Seaside, CA 93955
To contact housing about an inquiry or complaint regarding a housing accommodation. https://csumb.edu/housing/contact-ra/
Inquiries concerning compliance with Residential Life and Student Housing’s contracts and procedures may be presented to the RLSH Director at:
(831) 582-3378
Residential Lie and Student Housing, 100 Campus Center, Seaside, CA 93955
Employees who believe they have been a victim of unlawful discrimination may contact the
DHR Administrator at Human Resources at:
(831) 582-3389
Human Resources, 100 Campus Center, Tide Hall, Seaside, CA 93955
Employees, students and visitors, may report unique parking or transportation issues to Parking Services. Employees with disabilities should forward any parking-related concerns first to Parking Services.
(831) 582-3573
100 Campus Center, Valley Hall 82-E, Seaside, CA 93955
Employees, if parking or transportation issues are not resolved, contact the ADA Leaves & Workers’ Compensation Analyst at (831) 582-3584.
Students may also inform Student Disability and Accessibility Center (SDAC) of their parking or transportation issues at:
(831) 582-3672
100 Campus Center, Health & Wellness Services - 80, Seaside, CA 93955
Employees, students and visitors, may report building access issues to Facilities, Services, and Operations by submitting a Submit Work Request at: https://csumb.edu/facilities
(831) 582-3700
100 Campus Center, Building 37, Seaside CA 93955
For heavy door issues, you may report the issue to the building manager by providing the location of the door. A work request to Facilities may result in an adjustment to the door tension or replacement of a fire door with a door that has adjustable tension.
Students may also inform Student Disability and Accessibility Center (SDAC) who may arrange programmatic access (e.g., someone to open the door before class).
(831) 582-3672
100 Campus Center, Health & Wellness Services - 80, Seaside, CA 93955
Admissions
To process an inquiry or complaint regarding an Admissions decision, please click on this link and follow the steps and deadlines: https://csumb.edu/admissions/appeals-process
Inquiries concerning compliance with Admission’s procedures may be presented to the Admissions Director at:
admissionsappeals@csumb.edu
(831) 582-3738
Student Services, 100 Campus Center, Seaside, CA 93955
Residential Life and Student Housing
To contact housing about an inquiry or complaint regarding a housing accommodation. https://csumb.edu/housing/contact-ra/
Inquiries concerning compliance with Residential Life and Student Housing’s contracts and procedures may be presented to the RLSH Director at:
(831) 582-3378
Residential Lie and Student Housing, 100 Campus Center, Seaside, CA 93955
Not all requests are SDAC appropriate accommodation requests, and therefore it is possible that a student's request may be denied by SDAC. When issuing an accommodation denial, SDAC will clearly state the reasons and will provide the student with further actions for reconsideration (such as to provide more detailed current medical documentation).
In the event that an accommodation is not approved by SDAC and students wish to confirm ineligibility of the accommodation, please contact SDAC at (831) 582-3672.
Students should be prepared to review details of the timely and required documentation with the SDAC advisor.
Any final determination regarding denial of accommodation remains with SDAC. A Title IX review is not necessary or appropriate for accommodation details. Only if students believe that their disability-related needs are not being met due to unlawful discrimination, they are to contact Title IX.
Disability-Related Complaints
The California State University does not discriminate on the basis of disability in its programs and activities, including admission and access. Federal and state laws, including sections 504 and 508 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, prohibit such discrimination.
The Human Resources department coordinates ADA/Section 504 compliance. Inquiries may be presented to Human Resources at 100 Campus Center, Tide Hall Seaside, CA 93955, ph. (831)582-3389.
Filing with Federal Agencies
Any person alleging violation of rights under ADA or Section 504 or 508 of the Rehabilitation Act may also file a complaint with the appropriate federal or state agency below. In general, complaints to federal agencies must be filed within 180 days of the alleged incident.
U.S. Department of Education
Office for Civil Rights, Region IX
50 United Nations Plaza, Room 239
San Francisco, CA 94102
(415) 556-4275 (Voice)
(415) 437-7786 (TTY/TDD)
(415) 437-7783 (FAX)
ocr_sanfrancisco@ed.gov
http://www.ed.gov/about/offices/list/ocr/index.html?src=oc
Equal Employment Opportunity Commission
96 North 3rd Street, Suite 250
San Jose, CA 95112
1-800-669-4000 (Voice)
1-800-669-6820 (TTY/TDD)
www.eeoc.gov
Disability Rights Education and Defense Fund
2212 Sixth Street
Berkeley, CA 94710
(510) 644-2555 (Voice)
(510) 644-2626 (TTY)
(800) 348-4232 (voice and TTY)